Cookie Policy

Effective Date: November 9, 2025
Website: www.taylorgrey.com

Taylor Grey Healthcare (“Taylor Grey,” “we,” “us,” or “our”) uses cookies and similar technologies to enhance your experience on our website, deliver relevant advertising, and analyse site performance. We are committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies

  • Cookies are small text files stored on your device when you visit a website.

  • They help us operate our site securely, improve user experience, and measure site performance.

  • Some cookies are essential for website functionality, while others help us understand visitor behaviour or enable personalised advertising.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential cookies

    • These enable core site functionality, such as navigation, form submissions, and security features.

    • They are always active and do not require consent.

  • Performance and analytics cookies

    • Collect anonymous data on how visitors use our website, such as which pages are visited and how long users stay.

    • Help us improve content, design, and usability.

    • Example: Google Analytics 4 with IP anonymisation enabled.

  • Advertising and remarketing cookies (Google Ads, Meta, etc.)

    • Used with your consent to measure ad performance and deliver relevant Taylor Grey Healthcare ads on other platforms.

    • Data collected is pseudonymised and does not personally identify you.

    • You can manage or withdraw consent at any time.

    • Learn more about Google advertising cookies at https://policies.google.com/technologies/ads.

  • Functional cookies

    • Remember your preferences such as language, location, or form data to make future visits more convenient.

3. Consent and Control

  • When you first visit our website, a cookie banner will appear requesting your consent.

  • You can choose to:

    • Accept all cookies (including analytics and advertising)

    • Reject non-essential cookies

    • Customise your preferences

  • Essential cookies remain active at all times to ensure the site functions correctly.

  • You can update or withdraw your consent at any time through the “Manage Cookies” option in the footer or in your browser settings.

4. Third-Party Cookies

Some cookies are set by trusted third-party partners to support analytics and advertising. These may include:

  • Google Ads and Google Analytics for anonymised analytics and conversion tracking

  • Meta (Facebook and Instagram) for advertising and campaign performance

  • Squarespace for hosting, site performance, and security

Taylor Grey Healthcare has no control over third-party cookies once set, but we ensure all vendors comply with applicable data protection laws. Please refer to each provider’s privacy and cookie policies for more details.

5. Managing or Deleting Cookies

  • You can control or delete cookies through your browser settings at any time.

  • Most browsers allow you to block cookies or receive alerts before a cookie is stored.

  • For detailed guidance, visit the Information Commissioner’s Office (ICO):
    https://ico.org.uk/your-data-matters/online/cookies

6. Running Paid Advertising (Google Ads and Compliance)

If we use Google Ads, Meta Ads, or other paid platforms:

  • We may use conversion tracking to measure ad effectiveness and understand engagement.

  • Remarketing tags may show relevant Taylor Grey ads to visitors who have previously browsed our site.

  • No personally identifiable medical or sensitive information is collected or shared with advertising platforms.

  • All tracking is carried out in accordance with Google Ads healthcare policies, UK GDPR, and PECR.

  • Visitors must opt in before any advertising cookies are activated.

7. Updates to This Policy

  • We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.

  • Updates will be published on this page with the revised effective date.

  • We encourage you to review this Policy periodically to stay informed.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

Taylor Grey Healthcare
43 Cheval Place, London, SW7 1EW
Email: support@taylorgrey.com
Website: www.taylorgrey.com