Do I need to book in advance or can I walk in?

Both. You're welcome to walk into our Knightsbridge clinic during opening hours, or you can book ahead by phone, WhatsApp, or through our website. We see patients 7 days a week, and same-day appointments are almost always available.

How do I book an appointment?

You can book by calling us on 020 8050 0777, messaging us on WhatsApp, or requesting a callback through our website. Our team will confirm your appointment and let you know what to bring.

Can I book on behalf of someone else?

Yes. Parents, partners, carers, and PAs regularly book on behalf of patients. Just let us know the patient's name and a brief reason for the visit so we can prepare.

What if I need to cancel or reschedule?

We ask for at least 24 hours' notice where possible. Life happens — if something comes up last minute, call us and we'll do our best to rearrange. There's no penalty for your first cancellation.

Do you offer video or telephone consultations?

Please contact us to discuss remote consultation options. For many urgent care concerns, an in-person visit is recommended so we can carry out a proper examination and any diagnostics on the spot.

How much does a consultation cost?

Consultation fees vary by service. Please contact our team on 020 8050 0777 or via WhatsApp for current pricing. We're always transparent about costs before your appointment — there are no hidden fees.

Do I need to pay upfront?

Payment is taken at the time of your visit. We'll always discuss costs with you before your appointment so there are no surprises.

Are diagnostics and tests included in the consultation fee?

Some point-of-care tests are included as part of your consultation. Additional diagnostics such as blood panels, imaging, or specialist screening may carry a separate fee. We'll always discuss costs with you before proceeding with any tests.

What should I bring to my first appointment?

Bring a form of photo ID, any relevant medical records or recent test results, and a list of medications you're currently taking. If you're bringing a child, bring their red book (Personal Child Health Record) if you have one.

What happens when I arrive?

You'll be welcomed by our front-of-house team and shown to a private consultation room. There's no waiting room queue — your consultant will see you promptly. Most patients are seen within minutes of arriving.

How long will my appointment last?

Urgent care consultations typically last 30 minutes, though we never rush. If diagnostics are needed, allow up to an hour so we can run tests and discuss results with you in the same visit. Longevity and wellness appointments may be longer depending on the programme.

Will I see the same doctor each time?

We do our best to offer continuity of care. If you'd prefer to see the same consultant for follow-up visits, let us know when booking and we'll arrange it where possible.

Is there parking nearby?

Yes. Our clinic at 43 Cheval Place is in the heart of Knightsbridge. There is metered street parking on surrounding roads, and several car parks within a short walk including the Harrods car park on Basil Street. Knightsbridge Underground station is a 3-minute walk.

Who are your doctors?

Our clinical team is led by experienced consultants with backgrounds in emergency medicine, paediatrics, and preventative health. Every clinician at Taylor Grey is senior-level — you will always be seen by a consultant, not a junior doctor.

Are your clinicians NHS-trained?

Yes. Our consultants have trained and practised within the NHS and hold relevant UK medical registrations. Many continue to work across both NHS and private practice, bringing a depth of experience to every consultation.

What does consultant-led mean?

In the NHS, you might first see a nurse, then a junior doctor, and only later a consultant. At Taylor Grey, your care is led by a consultant from the very first moment. This means faster, more accurate diagnosis and a higher standard of clinical decision-making from the start.

Do you treat children?

Yes. We provide private urgent care for children of all ages — from newborns to teenagers. Our clinicians have paediatric experience and our clinic environment is designed to be calm and reassuring for younger patients and their parents.

What age range do you see?

We see patients of all ages, from newborns through to elderly adults. There is no minimum or maximum age.

Can I bring my child without a referral?

Absolutely. No referral is needed. You can walk in or book a same-day appointment for your child. Whether it's a fever, an injury, an infection, or something you're just not sure about — we're here to help.

What childhood conditions do you treat?

We treat a wide range of paediatric concerns including fevers, ear infections, chest infections, rashes, allergic reactions, fractures, sprains, cuts requiring stitches, burns, and breathing difficulties. If your child needs specialist care beyond what we can provide, we'll arrange an urgent referral.

How quickly will I get my test results?

Many of our point-of-care tests return results in 15 to 30 minutes, so you'll often leave with answers on the same visit. For specialist blood panels or tests sent to an external lab, results are typically available within 24 to 48 hours and we'll contact you as soon as they're ready.

What happens after my appointment?

Your consultant will explain your diagnosis, treatment plan, and any next steps before you leave. If medication is needed, we can issue a private prescription on the spot. You'll receive a written summary of your visit, and our team will follow up if further action is required.

Can you refer me to a specialist if needed?

Yes. If your condition requires specialist input — whether that's orthopaedics, cardiology, dermatology, or any other field — we can refer you directly to a trusted specialist, often with an appointment within days rather than weeks.

Do you share results with my NHS GP?

With your consent, yes. We can send a summary of your visit and any test results to your NHS GP so your medical records stay joined up. Just let your consultant know during your appointment.

Urgent Care Questions

Frequently asked questions

Let us put your mind at rest

Bookings and appointments

Taylor Grey is based in the heart of Knightsbridge, London SW7.
You will find our clinic at 43 Cheval Place, SW7 1EW.
You can do either. You're welcome to walk into our Knightsbridge clinic during opening hours (9am - 5pm), or you can book ahead by phone, WhatsApp, or through our website. We see patients 7 days a week, and same-day appointments are almost always available.
You can book by calling us on 020 8050 0777, messaging us on WhatsApp, or requesting a callback through our website. Our team will confirm your appointment and let you know what to bring Book now or call us on 020 8050 0777
Yes. Parents, partners, carers, and PAs regularly book on behalf of patients. Just let us know the patient's name and a brief reason for the visit so we can prepare.
We ask for at least 24 hours' notice where possible. Life happens - if something comes up last minute, call us and we'll do our best to rearrange. There's no penalty for your first cancellation.
Please contact us to discuss remote consultation options. For many urgent care concerns, an in-person visit is recommended so we can carry out a proper examination and any diagnostics on the spot.
Consultation fees vary by service. Please contact our team on 020 8050 0777 or via WhatsApp for current pricing. We're always transparent about costs before your appointment - there are no hidden fees.
Unless otherwise stated, diagnostics such as blood panels, imaging, or specialist screening carry a separate fee. We'll always discuss costs with you before proceeding with any tests.
Bring a form of photo ID, any relevant medical records or recent test results, and a list of medications you're currently taking. If you're bringing a child, bring their red book (Personal Child Health Record) if you have one.
You'll be welcomed by our front-of-house team and shown to a private consultation room. There's no waiting room queue. Your consultant will see you promptly. Most patients are seen within minutes of arriving.
Urgent care consultations typically last 30 minutes, though we never rush. If diagnostics are needed, allow up to an hour so we can run tests and discuss results with you in the same visit. Longevity and wellness appointments may be longer depending on the programme.
We do our best to offer continuity of care. If you'd prefer to see the same consultant for follow-up visits, let us know when booking and we'll arrange it where possible.
Yes. Our clinic at 43 Cheval Place is in the heart of Knightsbridge. There is metered street parking on surrounding roads, and several car parks within a short walk including the Harrods car park on Basil Street. Knightsbridge Underground station is a 3-minute walk.

Team and Services

Our clinical team is led by experienced consultants with backgrounds in emergency medicine, paediatrics, and preventative health. Every clinician at Taylor Grey is senior-level. You will always be seen by a consultant, not a junior doctor.
Yes. Our consultants have trained and practised within the NHS and hold relevant UK medical registrations. Many continue to work across both NHS and private practice, bringing a depth of experience to every consultation.
In the NHS, you might first see a nurse, then a junior doctor, and only later a consultant. At Taylor Grey, your care is led by a consultant from the very first moment. This means faster, more accurate diagnosis and a higher standard of clinical decision-making from the start.
Yes. We provide private urgent care for children of all ages - from newborns to teenagers. Our clinicians have paediatric experience and our clinic environment is designed to be calm and reassuring for younger patients and their parents.
We see patients of all ages, from newborns through to elderly adults. There is no minimum or maximum age.
Absolutely. No referral is needed. You can walk in or book a same-day appointment for your child. Whether it's a fever, an injury, an infection, or something you're just not sure about - we're here to help.
We treat a wide range of paediatric concerns including fevers, ear infections, chest infections, rashes, allergic reactions, fractures, sprains, cuts requiring stitches, burns, and breathing difficulties. If your child needs specialist care beyond what we can provide, we'll arrange an urgent referral.
Many of our point-of-care tests return results in 15 to 30 minutes, so you'll often leave with answers on the same visit. For specialist blood panels or tests sent to an external lab, results are typically available within 24 to 48 hours and we'll contact you as soon as they're ready.
Your consultant will explain your diagnosis, treatment plan, and any next steps before you leave. If medication is needed, we can issue a private prescription on the spot. You'll receive a written summary of your visit, and our team will follow up if further action is required.
Yes. If your condition requires specialist input - whether that's orthopaedics, cardiology, dermatology, or any other field. We can refer you directly to a trusted specialist, often with an appointment within days rather than weeks.
With your consent, yes. We can send a summary of your visit and any test results to your NHS GP so your medical records stay joined up. Just let your consultant know during your appointment.

Can’t find the answer you need? Simply call or email us anytime.

Phone: 020 8050 0777
Email: info@taylorgrey.com

Call, Book or Walk-in

Urgent care without the wait

At Taylor Grey, our on-site diagnostic service includes advanced imaging, full blood panels, and AI-enhanced analysis, delivered in real time.

Book your Appointment

Your visit in three simple steps

1. Immediate Welcome

You're greeted by our concierge in our Knightsbridge clinic. Fast-track check-in and direct access to care.

2. Consultant-Led Assessment

You're seen by a senior physician, trauma specialist, or paediatric expert. No junior doctors and no delays; only expert-led treatment from the start.

3. Diagnostics & Treatment

Need bloods, scans, or prescriptions? Our diagnostics are done on site and in real time, so you can start recovery quickly.